Resume Snapshot
Utilized AI prototyping tools to design and launch a professional website for an early-stage cybersecurity firm, strengthening client credibility and contract opportunities, while designing AI-driven, agent-informed brand and campaign workflows for mission-driven organizations that increased community engagement and raised $3.8K for local initiatives.
Product Design Practice Lead— Defense Innovation Unit (2021-2025): design across 10 product teams within the United States Department of Defense for three years, building a high-performing product community that achieved 508 compliance, strengthened cross-functional delivery, aligned user and mission outcomes, and established measurable improvements in software quality for end users.
Product Design Manager — Pivotal Labs, Public Sector (2017-2021): Led and scaled a product design practice focused on Public Sector customers by, building and standardizing a national hiring program in collaboration with partner offices that grew the design org from 8 to 14 designers in Washington DC alone—improving team capacity and delivery consistency to clients
Led design and cross-functional collaboration with designers, engineers, product marketing, and content to rebrand Opower and launch a new website and user conference which helped enable Oracle’s attraction to buy Opower in summer 2016.
Led user research, product strategy, and MVP scope for community expansion, validating a successful shift into in-person experiences across six major U.S. cities.
Drove design, problem space discovery and product strategy on a cross-functional team for various political visibility tools.